What are the main barriers to repeat sales?
6. Forget Preferred Supplier., Repeat Sales Tuesday, November 16th, 2010
Ensuring repeat sales and developing a long-term relationship with clients revolves around one simple but rarely completed equation — Promise = Performance. While getting the first sale involves making promises, securing the second sale requires keeping them. Salespeople often feel they will lose a sale if they don’t promise enough, but often lose out on [...]